Privacy Policy

At T. B. Mitchell Jewellers, we are committed to protecting your privacy. We comply in all respects with the Data Protection Act 1998.

What information do we collect?

We do not capture and store any information about any individuals who access this website, except where you choose to provide us with your personal details by e-mail, or by otherwise enquiring about or ordering any of our services. When you place an order with us, we ask you for information such as your name, email address and credit and debit card details. A contact telephone number may also be required so that we may contact you if there is a problem with your order. All this is necessary to process your order request or notify you of acceptance of your order.

If you enter into an agreement with us for the provision of any of our services, we will retain and store the information you give us on the contract document and other associated information you provide to us.

How Do We Use It?

If we retain your personal information as a result of an enquiry you make to us about our services, we will only use that information in replying to you alone.
Email Usage

We use your email address as a convenient way to contact you. From time to time, we may update you on relevant news or information about our products.

You can withdraw any consent given by contacting us by e-mail at [email protected]
We do not sell, trade or rent your personal information to others.

What About Cookies?

'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to track site usage so that we can develop our website to customers' needs and ensure that our high quality service is maintained.
Safety & Security Of Your Information

Our site uses secure server software to protect your information whenever you place an order or access account information. This software encrypts all information you input before it is sent to us to minimise the risk of this information being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.